We want to provide you the best service ever. We have a “Total Satisfaction Guarantee” policy, which means that we have a generous 30-day exchange policy. In other words, within the first 30 days of receiving your shirt, you can always exchange it for another, as long as the shirt is in its original condition.
We have three options in order to make sure you are satisfied with your order:
- Change the size of your shirt: your shirt doesn’t fit? You can change it for the right size! You just have to return the wrong shirt and we’ll send you another one without charging any cost.
- Exchange your shirt for another one: don’t like the shirt? Don’t worry! We want you to look amazing in your favorite designs. If you didn’t like the shirt we sent you, you can send us an email asking for another one!
- Get a refund: request a refund through our email or phone number.
For any of the provided options, you will have to send the wrong shirt to this address: SmartPrints | 2290 Ringwood Ave, Unit C, San Jose, CA, 95131.
If you have any questions, please contact us through our phone number or email and we will be happy to assist you.